ViewSonic Digital Camera 3DSC5 User Manual

3D Snap – 3DSC5  
3D Digital Camera  
User Guide  
IMPORTANT: Please read this User Guide to obtain important information on installing  
and using your product in a safe manner, as well as registering your product for future  
service. Warranty information contained in this User Guide will describe your limited  
viewsonic.com in English, or in specific languages using the Regional selection box in the  
upper right corner of our website. “Antes de operar su equipo lea cu idadosamente las  
instrucciones en este manual”  
 
Extra notice regarding 3D viewing:  
1. To view 3D display and receive 3D effects well, the viewer should be positioned to face the  
center of the screen at around 30 cm (12 in) distance and not having a steep viewing angle.  
2. Viewing in 3D mode may cause dizziness or even perceptive after effects, disorientation, and  
eye strain. It is recommended that viewers take frequent breaks to alleviate the likelihood of  
these effects. If you have any of the above symptoms, immediately cease usage of the 3D  
display of this device and do not resume until the symptoms have receded.  
3. Do not use the Red/Cyan Glasses for any purpose other than viewing red/cyan 3D files.  
Wearing the Red/Cyan Glasses for any other purpose (such as general spectacles,  
sunglasses, protective goggles, etc.) may cause harm to you or weaken your eyesight.  
4. Young children viewing 3D files should always be accompanied by adults. It is not  
recommended to give this device into the hands of young children.  
The 3D display  
technology used in this  
product:  
This product utilizes the “Parallax Barrier”  
3D technology. A parallax barrier is a  
device that allows a liquid crystal display  
(LCD) to show a stereoscopic image  
without the need for the viewer to wear a  
pair of 3D glasses. Placed in front of the  
normal LCD, a parallax barrier consists  
of a layer of material with a series of  
precision slits, allowing each eye to see  
a different set of pixels, thus creating a  
sense of depth and 3D effect through  
parallax.  
ii  
 
Important Safety Instructions  
1. Read these instructions completely before using the equipment.  
2. Keep these instructions in a safe place.  
3. Heed all warnings.  
4. Follow all instructions.  
5. Do not use this equipment near water. Warning: To reduce the risk of fire or electric shock, do  
not expose this apparatus to rain or moisture.  
6. Clean with a soft, dry cloth.  
7. Do not block any ventilation openings. Install the unit in accordance with the manufacturer’s  
instructions.  
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other devices  
(including amplifiers) that produce heat.  
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug  
has two blades with one wider than the other. A grounding type plug has two blades and a  
third grounding prong. The wide blade and the third prong are provided for your safety. If the  
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete  
outlet.  
10. Protect the power cord from being walked on or pinched particularly at plugs. Convenience  
receptacles and the point where they exit from the unit. Be sure that the power outlet is located  
near the unit so that it is easily accessible.  
11. Only use attachments/accessories specified by the manufacturer.  
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer,  
or sold with the unit. When a cart is used, use caution when moving the cart/unit  
combination to avoid injury from tipping over.  
13. Unplug this unit when unused for long periods of time.  
14. Refer all servicing to qualified service personnel. Servicing is required when the unit has been  
damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled  
onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not  
operate normally or has been dropped.  
15. Caution: There is a risk of explosion if the battery is replaced by an incorrect type. Dispose of  
used batteries according to the instructions.  
16. Only use battery packs approved by the manufacturer or else damage may occur.  
iii  
 
Declaration of RoHS Compliance  
This product has been designed and manufactured in compliance with Directive 2002/95/EC of the  
European Parliament and the Council on restriction of the use of certain hazardous substances in  
electrical and electronic equipment (RoHS Directive) and is deemed to comply with the maximum  
concentration values issued by the European Technical Adaptation Committee (TAC) as shown  
below:  
Proposed Maximum  
Substance  
Actual Concentration  
Concentration  
Lead (Pb)  
0.1%  
< 0.1%  
< 0.1%  
< 0.01%  
< 0.1%  
Mercury (Hg)  
0.1%  
Cadmium (Cd)  
0.01%  
6+  
Hexavalent Chromium (Cr  
)
0.1%  
Polybrominated biphenyls  
(PBB)  
0.1%  
0.1%  
< 0.1%  
< 0.1%  
Polybrominated diphenyl ethers  
(PBDE)  
Certain components of products as stated above are exempted under the Annex of the RoHS  
Directives as noted below:  
Examples of exempted components are:  
1. Mercury in compact fluorescent lamps not exceeding 5 mg per lamp and in other lamps not  
specifically mentioned in the Annex of RoHS Directive.  
2. Lead in glass of cathode ray tubes, electronic components, fluorescent tubes, and electronic  
ceramic parts (e.g. piezoelectronic devices).  
3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or more  
lead).  
4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium  
containing up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by weight.  
iv  
 
Copyright Information  
Copyright © ViewSonic® Corporation, 2011. All rights reserved.  
ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of  
ViewSonic Corporation.  
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions  
contained herein; nor for incidental or consequential damages resulting from furnishing this  
material, or the performance or use of this product.  
In the interest of continuing product improvement, ViewSonic Corporation reserves the right to  
change product specifications without notice. Information in this document may change without  
notice.  
No part of this document may be copied, reproduced, or transmitted by any means, for any purpose  
without prior written permission from ViewSonic Corporation.  
Product Registration  
To meet your future needs, and to receive any additional product information as it becomes  
Wizard CD-ROM also provides an opportunity for you to print the registration form, which you may  
mail or fax to ViewSonic.  
For Your Records  
Product Name:  
3D Snap – 3DSC5  
ViewSonic 3D Digital Camera  
VS14019  
3D Snap – 3DSC5_UG_ENG Rev. 1A 01-24-11  
_______________________________  
_______________________________  
Model Number:  
Document Number:  
Serial Number:  
Purchase Date:  
Product disposal at end of product life  
ViewSonic respects the environment and is committed to working and living green. Thank you for  
being part of Smarter, Greener Computing. Please visit ViewSonic website to learn more.  
v
 
Getting Started  
Product overview  
1. Shutter button  
2. Power button  
3. Microphone  
4. Left lens - for 3D capture  
5. Flash  
2
1
3 4 5 6  
7
6. Self-timer indicator  
7. Right lens - for 2D and 3D  
capture  
8. Speaker  
9. Battery cover  
10. Record button  
11. Power indicator  
12. 2D/3D switch button  
13. 2D/3D LCD monitor  
14. 5-way joystick  
15. Playback button  
16. Delete button  
8
9
11  
10  
12  
13  
14  
17  
17. Mini USB/HDMI port cover  
18. Strap mount  
15  
16  
19. Tripod socket  
19  
18  
5-way joystick  
Photo mode  
Video mode  
Zoom In  
Zoom In  
Zoom Out  
Zoom Out  
Menu  
Flash  
N/A  
Play/  
Pause  
Menu  
Flash  
Cursor  
Up  
Cursor  
Down  
Cursor  
Right  
Exit/  
Cursor Left  
Setup mode  
OK  
1
 
Loading the battery/ Using a memory card  
SD/SDHC  
1. Pull the battery cover, then it will open automatically.  
2. Place the battery into the compartment. Align the + and - metallic ends carefully.  
Note that the + and - metallic contacts must be aligned with the corresponding  
contacts in the compartment.  
Once you open the battery cover, the power of camera will be cut off.  
3. Insert a SD/SDHC card (sold separately) into the slot until it clicks into place.  
To remove the card, push the card to release it and then pull it out gently.  
4. Replace the battery cover.  
Charging the battery  
Before charging:  
• Power off the unit first and make sure the Li-ion battery is installed.  
• Make sure your PC is powered on during the charge.  
• It is recommended to charge the battery for at least 8 hours before  
the first time usage.  
1. By adaptor:  
Assemble the adaptor with USB cable and  
plug into the AC outlet. Then connect the  
camera’s USB port to the mini-USB end of  
cable and begin to charge.  
2.By PC:  
Connect the camera’s mini USB port to a PC  
/ notebook USB port by USB to mini-USB  
cable and the charge will begin.  
The power indicator lights orange in the charge progress. When the charge is com-  
plete, the power indicator goes out.  
2
 
Powering On or Off  
1. Power on: Press the POWER button to turn on the camera, and the power  
indicator lights green.  
2. Power off: Press and hold the POWER button until the power indicator is  
extinguished.  
If the unit cannot be powered on, please check the followings:  
1) The battery is correctly loaded;  
2) The loaded battery has enough power.  
Please make sure the camera is powered off before you open the battery cover, for  
the battery will eject automatically.  
Setting Language  
1. Push the Joystick to the right (  
) to bring up menu.  
2. Select the “Language” item and Press OK.  
3. Move the Joystick up/down ( ) to select your local language, then press OK  
to confirm.  
Reading screen icons  
White balance mode  
: auto  
: sunny  
: fluorescent  
: cloudy  
: tungsten  
Self-timer status:  
: off  
: on  
Flash mode  
: off  
: auto  
: on  
Recording mode:  
Battery life:  
: 2D  
: 3D  
: full  
: low  
Storage:  
: moderate  
: empty  
Preview mode icon  
: internal  
: memory card  
Zoom bar  
T : Zoom in  
W : Zoom out  
Menu button indicator (Push the joystick to  
the right to enter the Menu setting)  
3
 
Basic Operations  
Press this button (  
) to switch 2D/3D mode.  
Also, the image showing on the LCD screen will  
become 2D/3D. Pressing this button in playback  
can change the 2D or 3D files store in your camera  
or memory card. Please note that 3D files cannot  
be recorded/viewed/deleted in 2D mode, and vice  
versa. The 2D/3D files are stored separately.  
When recording or shooting in 2D mode, only the right lens is activated.  
This product utilizes the “Parallax Barrier” 3D technology. The parallax barrier is a  
special layer placed in front of the LCD screen. In 3D mode, it allows each of your eye  
to see a different set of pixels on the screen (hence the 3D effect). The brightness of  
the screen seems to be halved in 3D mode.  
Taking a photo  
1. Move the Joystick up/down ( ) to  
zoom in/out the image until a proper  
scene is set.  
2. Press the Shutter button (  
take a photo.  
) to  
To avoid fuzzy photos, please hold the  
camera steady or use a tripod.  
In order to optimize the 3D effect,  
the ideal shooting range is 1m~4m  
(3ft~13ft), and you are advised to take  
pictures with sufficient light.  
Recording a video clip  
1. Press the Record button (  
start the recording.  
) to  
2. During recording, you can move the  
Joystick up/down ( ) to zoom in/out  
. You can also press OK to pause or  
resume the recording.  
3. Press the Record button (  
)
again to stop the recording.  
When recording in a dark environment,  
please use extra light source to  
illuminate the subject.  
4
 
Playback  
File type 2:  
: video  
: picture  
Current file/Total files  
File type 1:  
: 2D file  
: 3D file  
0001/0010  
Battery life  
Storage:  
: internal  
: memory card  
Highlight frame  
Press OK to  
display in full  
screen  
Press Shutter to return to  
previous screen  
1. Press the Playback button (  
) to enter playback preview mode.  
Press the 2D/3D button (  
) to switch between 2D or 3D files.  
2. Use the Joystick to navigate through your recordings and select a file. Press  
to view the file in full screen. When a file is in full screen and not playing or being  
zoomed and locked, you can move the Joystick left/right (  
the previous or next file.  
) to shift between  
3. When playing a video, you can move the Joystick left/right (  
) to fast rewind/  
fast forward, or press OK to pause/resume the video.  
4. When viewing a photo, you can move the Joystick up/down ( ) to zoom in/out.  
Press OK to lock ratio and use the Joystick to browse the photo. To leave the  
zooming mode, press OK again and use it to zoom out the image until back to  
normal ratio, or simply press the Shutter (  
) button.  
5. To leave playback mode, press the Shutter (  
) button again.  
5
 
Deleting files  
Press Playback button (  
) to enter playback mode and use the Joystick to  
select the file which you want to delete.  
Press the Delete button (  
) and there are 3 available options:  
Option  
Description  
Yes  
No  
Delete the selected file  
Exit menu without deleting the file  
Delete all video and image files in the same  
folder (3D or 2D)  
All  
Once the file is deleted, it cannot be recovered.  
Menu operations  
1. Push the Joystick to the right (  
bring up menu.  
) to  
2. Push the Joystick up/down ( ) to  
select an item and press OK to enter.  
3. Push the Joystick up/down ( ) to  
select your preference option, and  
press OK to confirm.  
4. To leave menu, push the Joystick to  
the left (  
).  
6
 
Menu files  
Item  
Option  
Description  
3MP  
5MP  
12MP  
Off  
3 mega-pixels  
Resolution  
5 mega-pixels  
12 mega-pixels  
The flash is disabled.  
Flash  
Strobe  
Auto  
On  
The flash enables when ambient light is insufficient.  
The flash is forced on in every shot.  
Turn on the night mode.  
Turn off the night mode.  
Auto  
Off  
Night Mode  
EV  
Manually adjust the exposure to gain better effect  
when the preview image appears too bright or too  
dark. A positive value indicates the image will be  
brighter than usual; while a negative value makes the  
image dimmer.  
-2 ~ +2  
Auto  
The camera adjusts white balance automatically.  
This setting is suitable for outdoor recording in sunny  
weather.  
White  
Balance  
Sunny  
This setting is suitable for recording in cloudy  
weather or shady environments.  
Cloudy  
This setting is suitable for indoor recording with  
fluorescent lamp lighting, or environments with high  
color temperature.  
Fluores-  
cent  
This setting is suitable for indoor recording with  
Tungsten incandescent lamp lighting, or environments with low  
color temperature.  
Off  
On  
Off  
3
Disable the self-timer function.  
Enable the self-timer function. (10 Sec)  
Take 1 picture at a time (default).  
Take 3 pictures in a roll.  
Self-timer  
Continuous  
Shot  
5
Take 5 pictures in a roll.  
7
 
Item  
Option  
Description  
15  
Language  
Select the language for the camera.  
languages  
To setup the date and time, push the Joystick up/  
Date &  
Time  
down ( ) to adjust value; left/right (  
) to shift  
fields. Press OK to save the changes.  
Print a date and time mark on each photo (photo  
only).  
On  
Date Stamp  
Slide Show  
Off  
Off  
All  
Turn off the Date Stamp function.  
Turn off the Slide Show function in playback mode.  
Turn on the Slide Show function in playback mode.  
Only photos will demonstrate the Slide Show in play-  
back mode.  
Picture  
On  
Off  
Turn on the system sound.  
Turn off the system sound.  
Beep  
50Hz  
60Hz  
Set flicker frequency to 50Hz or 60Hz. See the “Flicker  
table” for more details.  
Frequency  
On  
Off  
On  
Off  
Icon  
Enable or disable the icons shown on the display.  
Enable or disable the power-on screen.  
Start Movie  
The camera will automatically turn off after a short  
period of time.  
On  
Auto Off  
Off  
No  
The camera stays on.  
This function will format the internal memory/memory  
card.  
Format  
Default  
Yes  
No  
This function will change all settings to default.  
Yes  
8
 
* Flicker table:  
Region England Germany France  
Italy  
Spain Netherlands Russia  
Setting  
Region Portugal America  
Setting 50Hz 60Hz  
50Hz  
50Hz  
50Hz  
50Hz  
50Hz  
50Hz  
Korea  
60Hz  
50Hz  
Thailand  
50Hz  
Taiwan China Japan  
60Hz 50Hz 50/60Hz  
Note: The flicker setting is based on the frequency standard of your local power supply.  
9
 
File management on PC  
Connect the USB port of the camera to your PC/Notebook by USB to mini-USB cable.  
Power on the camera and the power indicator lights green. The camera will turn to a  
removable disk on the PC, then you can read all files stored in the camera.  
Copy your normal 2D files into the 2D (DCIM\101DIR2D) folder in your memory card.  
Do not store 2D files in the 3D (DCIM\100DIR3D) folder, otherwise they will not be  
detected and displayed.  
Connecting to HDTV  
1. Turn on your HDTV.  
2. Connect the HDMI-in connector (the larger end) of the HDMI cable to the HDTV.  
3. Connect the other end of the HDMI cable to your camera.  
4. Turn on the camera.  
5. On your HDTV, select the HDMI input port where the HDMI cable is connected.  
6. Switch your camera to Playback mode and start to play a file. For operation details  
please refer to the “Playback” section.  
If your HDTV is 2D type, the 3D files output on your HDTV will be 2D “side-by-side”  
only.  
If you want to experience 3D effect on your 2D HDTV, you need to convert the 3D files  
into red/cyan format files by installing and using the bundled software (TotalMedia HD  
Cam) and copy the converted files into the “DCIM\101DIR2D” folder in the memory  
card. Then output the playback to your HDTV and wear the red/cyan glasses to watch it.  
10  
 
Appendix  
Battery life / Capacity table  
Still picture (without flash)  
Video clip  
Recording time (minute)  
45  
Number of shots  
Battery Life  
Table  
2500  
* The unit is set to 3D mode.  
Note: This table is for your reference only. The actual battery life depends on your bat-  
tery quality and recharge level.  
Video clip (720p)  
Still picture  
(5 mega-pixels)  
Memory (SD/SDHC)  
(min.)  
2GB  
4GB  
50  
1400  
2800  
5600  
11200  
Battery Life  
Table  
100  
200  
400  
8GB  
16GB  
Note: The actual value of capacity may vary (up to ± 30%) depending on the color  
saturation and complexity of your subject and surroundings.  
Download from Www.Somanuals.co1m1. All Manuals Search And Download.  
Troubleshooting  
Problem  
Possible cause  
Solution  
I output 3D video/ Your TV/display is  
photo playback to 2D and therefore  
Covert the 3D video/photo into red/  
cyan format. Then play and output the  
converted file on your 2D HDTV/display.  
my home HDTV.  
does not support  
But the 3D effect the format of the 3D You also need to wear the accessory  
does not work.  
files.  
red/cyan glasses.  
I output 3D video/  
photo playback  
to my home 3D  
HDTV. But the 3D  
effect does not  
work.  
The system of your  
3D TV/display is not Select “side-by-side” setting in your 3D  
correctly set up to  
support the format  
of the 3D files.  
HDTV/display to correctly display the 3D  
effect.  
1) If your 3D PC/notebook is “Nvidia 3D”  
compatible, you can set the TotalMedia  
HDCam program to support “Nvidia 3D”  
directly.  
2) If your PC/notebook is not “Nvidia 3D”  
compatible, you may consider installing  
“Nvidia 3D kit” to support the effect.  
3) You can download and install the 3D  
freeware “Stereoscopic Player”, and set  
up the software to support “side-by-side”  
3D effect.  
I play my 3D  
videos/ photos on does not support  
my 3Dfeatured  
PC/notebook.  
But the 3D effect is not correctly set  
does not work.  
The PC/notebook  
“side-by-side” 3D  
format or the system  
up.  
Flash occurs  
when I wear my  
Shutter Glasses  
(that comes with  
You are watching  
3D files under 50Hz Turn off the fluorescent light to avoid  
or 60Hz fluorescent interference and then watch the 3D files.  
3D HDTV/display) light.  
to watch 3D files.  
12  
 
Specifications  
Image Sensor  
5 Mega-pixels CMOS (2592 x 1944)  
Camera: 3M, 5M, 12M  
Camcorder: HD 720p 30f (1280 x 720)  
Resolution  
JPEG, MP4 (H.264)  
3D content format: Side by Side  
File Format  
Video Frame Rate  
Internal Memory  
External Memory  
3D/2D capture  
LCD Display  
Up to 30 frames per second  
N/A  
SD card slot (Up to 32GB SDHC)  
Yes, switchable  
2.4” 3D TFT supports 3D and 2D mode display  
Lens  
Fixed focus lens x 2  
1 m ~ ∞  
Focus Range  
Aperture Range  
Shutter Speed  
Digital Zoom  
F2.8  
1 ~ 1/2000 sec.  
4X  
White Balance  
Auto/Sunny/Cloudy/Fluorescent/Tungsten  
Exposure Control  
Flash Strobe  
Self-timer  
Auto (±2 EV compensation)  
IGBT Strobe, support Red-Eye Reduction  
10 sec.  
Night Mode  
Date Stamp  
Microphone  
Speaker  
Auto/ Off  
Yes  
Yes (Mono)  
Yes (Mono)  
TV out  
HDTV (HDMI output)  
Power Save Mode  
Interface  
3 min / Off  
USB 2.0 mass storage  
NP40 700mAh Li-lon Rechareable Battery  
106.2 x 68.2 x 21.6 mm (4.18 x 2.69 x 0.85 in)  
Battery  
Dimensions (LxHxD)  
Note: The specification might be modified according to company product plan without  
notice!!!  
13  
 
Customer Support  
For technical support or product service, see the table below or contact your reseller.  
Note : You will need the product serial number.  
T = Telephone  
F = FAX  
Country/Region  
Website  
Email  
Australia/New  
Zealand  
AUS= 1800 880 818  
NZ= 0800 008 822  
T (Toll-Free)= 1-866-463-4775  
T (Toll)= 1-424-233-2533  
F= 1-909-468-3757  
Canada  
Europe  
Hong Kong  
India  
T= 852 3102 2900  
T= 1800 11 9999  
uk/support/call-desk/  
service_ie@  
viewsoniceurope.com  
Ireland (Eire)  
Korea  
T= 080 333 2131  
T= 0800-4441185  
T= 1230-020-7975  
T= 01800-9-157235  
Latin America  
(Argentina)  
Latin America (Chile) www.viewsonic.com/la/  
Latin America  
(Columbia)  
Latin America  
(Mexico)  
T= 001-8882328722  
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS  
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16  
Latin America (Peru) www.viewsonic.com/la/  
T= 0800-54565  
Macau  
ap.viewsonic.com/me/  
T= 853 2870 0303  
Contact your reseller  
Middle East  
T= 1-800-688-6688 (English)  
T= 1-866-379-1304 (Spanish)  
F= 1-909-468-3757  
Puerto Rico & Virgin  
Islands  
Singapore/Malaysia/  
Thailand  
ap.viewsonic.com/za/  
T= 65 6461 6044  
South Africa  
Contact your reseller  
uk/support/call-desk/  
service_gb@  
viewsoniceurope.com  
United Kingdom  
T (Toll-Free)= 1-800-688-6688  
T (Toll)= 1-424-233-2530  
F= 1-909-468-3757  
United States  
14  
 
Limited Warranty  
ViewSonic® 3D Digital Camera  
What the warranty covers:  
ViewSonic warrants its products to be free from defects in material and workmanship, under normal  
use, during the warranty period. If a product proves to be defective in material or workmanship  
during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a  
like product. Replacement product or parts may include remanufactured or refurbished parts or  
components.  
How long the warranty is effective:  
ViewSonic 3D Digital Camera are warranted for 1 year for labor from the date of the first customer  
purchase.  
Who the warranty protects:  
This warranty is valid only for the first consumer purchaser.  
What the warranty does not cover:  
1.  
Any product on which the serial number has been defaced, modified or removed.  
2.  
Damage, deterioration or malfunction resulting from:  
a.  
Accident, misuse, neglect, fire, water, lightning, or other acts of nature,  
unauthorized product modification, or failure to follow instructions supplied with  
the product.  
b.  
c.  
d.  
e.  
f.  
Any damage of the product due to shipment.  
Removal or installation of the product.  
Causes external to the product, such as electrical power fluctuations or failure.  
Use of supplies or parts not meeting ViewSonic’s specifications.  
Normal wear and tear.  
g.  
Any other cause which does not relate to a product defect.  
3.  
4.  
Any product exhibiting a condition commonly known as “image burn-in” which results when a  
static image is displayed on the product for an extended period of time.  
Removal, installation, one way transportation, insurance, and set-up service charges.  
How to get service:  
1.  
2.  
For information about receiving service under warranty, contact ViewSonic Customer Support  
(please refer to Customer Support page). You will need to provide your product’s serial  
number.  
To obtain warranted service, you will be required to provide (a) the original dated sales slip,  
(b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of  
the product.  
3.  
4.  
Take or ship the product freight prepaid in the original container to an authorized ViewSonic  
service center or ViewSonic.  
For additional information or the name of the nearest ViewSonic service center, contact  
ViewSonic.  
15  
 
Limitation of implied warranties:  
There are no warranties, express or implied, which extend beyond the description contained herein  
including the implied warranty of merchantability and fitness for a particular purpose.  
Exclusion of damages:  
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall  
not be liable for:  
1.  
Damage to other property caused by any defects in the product, damages based upon  
inconvenience, loss of use of the product, loss of time, loss of profits, loss of business  
opportunity, loss of goodwill, interference with business relationships, or other commercial  
loss, even if advised of the possibility of such damages.  
2.  
3.  
4.  
Any other damages, whether incidental, consequential or otherwise.  
Any claim against the customer by any other party.  
Repair or attempted repair by anyone not authorized by ViewSonic.  
4.3: ViewSonic 3D Digital Camera Warranty  
3DC_LW01 Rev. 1A 08-05-08  
16  
 
Mexico Limited Warranty  
ViewSonic® 3D Digital Camera  
What the warranty covers:  
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the  
warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic  
will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include  
remanufactured or refurbished parts or components.  
How long the warranty is effective:  
ViewSonic 3D Digital Camera are warranted for 1 year for labor from the date of the first customer purchase.  
Who the warranty protects:  
This warranty is valid only for the first consumer purchaser.  
What the warranty does not cover:  
1.  
2.  
Any product on which the serial number has been defaced, modified or removed.  
Damage, deterioration or malfunction resulting from:  
a.Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification,  
or failure to follow instructions supplied with the product.  
b.Any damage of the product due to shipment.  
c.Removal or installation of the product.  
d.Causes external to the product, such as electrical power fluctuations or failure.  
e.Use of supplies or parts not meeting ViewSonic’s specifications.  
f. Normal wear and tear.  
g.Any other cause which does not relate to a product defect.  
Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is  
displayed on the product for an extended period of time.  
3.  
4.  
Removal, installation, one way transportation, insurance, and set-up service charges.  
How to get service:  
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the  
attached Customer Support page). You will need to provide your product’s serial number, so please record the product  
information in the space provided below on your purchase for your future use. Please retain your receipt of proof of  
purchase to support your warranty claim.  
For Your Records  
Product Name: ________________________  
Document Number: ____________________  
Model Number: __________________________  
Serial Number: __________________________  
Purchase Date: ________________________ Extended Warranty Purchase? __________(Y/N)  
If so, what date does warranty expire? ________  
To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c)  
1.  
your address, (d) a description of the problem, and (e) the serial number of the product.  
Take or ship the product in the original container packaging to an authorized ViewSonic service center.  
Round trip transportation costs for in-warranty products will be paid by ViewSonic.  
2.  
3.  
Limitation of implied warranties:  
There are no warranties, express or implied, which extend beyond the description contained herein including the  
implied warranty of merchantability and fitness for a particular purpose.  
Exclusion of damages:  
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:  
1.  
Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of  
use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with  
business relationships, or other commercial loss, even if advised of the possibility of such damages.  
Any other damages, whether incidental, consequential or otherwise.  
Any claim against the customer by any other party.  
Repair or attempted repair by anyone not authorized by ViewSonic.  
2.  
3.  
4.  
17  
 
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:  
Name, address, of manufacturer and importers:  
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,  
Col. San Fernando Huixquilucan, Estado de México  
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004  
Hermosillo:  
Villahermosa:  
Distribuciones y Servicios Computacionales SA de CV.  
Calle Juarez 284 local 2  
Col. Bugambilias C.P: 83140  
Tel: 01-66-22-14-9005  
Puebla, Pue. (Matriz):  
Compumantenimietnos Garantizados, S.A. de C.V.  
AV. GREGORIO MENDEZ #1504  
COL, FLORIDA C.P. 86040  
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09  
Veracruz, Ver.:  
RENTA Y DATOS, S.A. DE C.V. Domicilio:  
29 SUR 721 COL. LA PAZ  
CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas  
# 419  
72160 PUEBLA, PUE.  
Tel: 01(52).222.891.55.77 CON 10 LINEAS  
ENTRE PINZÓN Y ALVARADO  
Fracc. Reforma C.P. 91919  
Tel: 01-22-91-00-31-67  
Cuernavaca  
Chihuahua  
Soluciones Globales en Computación  
C. Magisterio # 3321 Col. Magisterial  
Chihuahua, Chih.  
Tel: 4136954  
Distrito Federal:  
Compusupport de Cuernavaca SA de CV  
Francisco Leyva # 178 Col. Miguel Hidalgo  
C.P. 62040, Cuernavaca Morelos  
Tel: 01 777 3180579 / 01 777 3124014  
Guadalajara, Jal.:  
QPLUS, S.A. de C.V.  
Av. Coyoacán 931  
SERVICRECE, S.A. de C.V.  
Av. Niños Héroes # 2281  
Col. Del Valle 03100, México, D.F.  
Tel: 01(52)55-50-00-27-35  
E-Mail : [email protected]  
Col. Arcos Sur, Sector Juárez  
44170, Guadalajara, Jalisco  
Tel: 01(52)33-36-15-15-43  
Monterrey:  
Guerrero Acapulco  
GS Computación (Grupo Sesicomp)  
Progreso #6-A, Colo Centro  
39300 Acapulco, Guerrero  
Tel: 744-48-32627  
Global Product Services  
Mar Caribe # 1987, Esquina con Golfo Pérsico  
Fracc. Bernardo Reyes, CP 64280  
Monterrey N.L. México  
Tel: 8129-5103  
Oaxaca, Oax.:  
MERIDA:  
ELECTROSER  
CENTRO DE DISTRIBUCION Y  
SERVICIO, S.A. de C.V.  
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca  
Tel: 01(52)95-15-15-22-22  
Av Reforma No. 403Gx39 y 41  
Mérida, Yucatán, México CP97000  
Tel: (52) 999-925-1916  
Fax: 01(52)95-15-13-67-00  
FOR USA SUPPORT:  
Tijuana:  
STD  
ViewSonic Corporation  
Av Ferrocarril Sonora #3780 L-C  
Col 20 de Noviembre  
Tijuana, Mexico  
381 Brea Canyon Road, Walnut, CA. 91789 USA  
Tel: 800-688-6688 (English); 866-323-8056 (Spanish);  
Fax: 1-800-685-7276  
4.3: ViewSonic Mexico Limited Warranty  
3DC_LW01 Rev. 1A 08-05-08  
18  
 
 

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